Q: Can I change the wake-up word?

No, it's not possible to change the wake-up word from "Alexa".

Question 1

What if I lend my car to somebody else?

Accepted Answer

Make sure to sign out of your Pivi profile before letting somebody else drive your vehicle.

Question 2

I am concerned about my privacy, can I turn off Alexa for a while?

Accepted Answer

Alexa is only listening when the horizontal blue ‘Alexa chrome’ bar at the top of your Pivi Pro screen is visible. At all other times, the vehicle is listening and will only engage Alexa if it hears you say “Alexa”. You can disable this functionality through the Alexa settings in Pivi by toggling off &#x27;always listening&#x27;. You can find out more about Amazon’s privacy policies under &#x27;Alexa privacy&#x27; in the settings on your mobile Alexa app.

Question 3

Do I need an Amazon Prime account? What do I get with an Amazon Prime account?

Accepted Answer

No, you do not need an Amazon Prime account to use Alexa in your vehicle. However, membership fees for some services, such as Amazon Music, are included within Prime membership.

Question 4

Can I use Alexa in a different language?

Accepted Answer

Yes, you can as long as the language you wish to use is locally supported by Alexa.

Question 5

Can I change the wake-up word?

Accepted Answer

No, it&#x27;s not possible to change the wake-up word from "Alexa".

Question 6

Do I need to give Alexa access to my location?

Accepted Answer

Alexa needs to know your location to answer certain questions, e.g. "what&#x27;s the weather?"

Question 7

What does the horizontal red &#x27;Alexa chrome&#x27; bar at the top of the Pivi Pro screen mean?

Accepted Answer

If a red ‘Alexa chrome’ bar is displayed, it means Alexa is unable to proceed with the conversation. Reasons can be:

1) Internet connectivity was lost

2) You're attempting to use Alexa during a phone call

3) Your Alexa account has not been authorised. There could be a number of scenarios where this might occur:

(a) On start-up, before Alexa has had time to authorise. Wait and try again in an area of good connectivity

(b) You did not sign in with your PIN

(c) Authorisation from Alexa has expired. Please re-link the Alexa account

(d) Your vehicle was removed as a device in the Alexa smartphone app. Please re-link the Alexa account

Question 8

Can Alexa understand two languages?

Accepted Answer

Alexa can understand two languages if they are paired and common in your country. For example, French and English in Canada. The language selected in settings is the primary language, but Alexa can also understand a second paired language.

Question 9

Why does the horizontal blue &#x27;Alexa chrome&#x27; bar appear for 1-2 seconds before disappearing even though the wake-up word wasn&#x27;t said?

Accepted Answer

This can happen if Hands-Free-Listening is enabled. The vehicle thinks the user said "Alexa" so displays the listening visual. If no further instructions follow, the display will automatically disappear.

Question 10

Is Alexa and the Remote Skill safe and secure to use?

Accepted Answer

There are many security layers in place. The vehicle has a built-in security system for the remote engine start feature available through the Remote Skill.

Question 11

Are conversations sent to Amazon?

Accepted Answer

No, we do not send conversations to Amazon.

Question 12

Is Amazon Music available for free?

Accepted Answer

Amazon offers Amazon Music for free in all our Alexa-enabled vehicles. If you have a free Amazon account you can ask Alexa to play music and it will play through Amazon Music. This service does include adverts.

Question 13

Can I use the Remote Skill in my car?

Accepted Answer

No, the Remote Skill cannot activate functions from inside your vehicle.

Land Rover Remote Skill

TAKE CONTROL WITH YOUR VOICE

YOU WILL NEED

REMOTE SUBSCRIPTION

INCONTROL ACCOUNT

AMAZON ACCOUNT

Land Rover REMOTE SKILL INSTRUCTION GUIDE

Step 1

Step 2

Step 3

Step 4

FAQS